KB Kookmin Bank has enhanced its multilingual support by adding Indonesian language services to its flagship platform, KB Star Banking. This implementation of Indonesian language services is expected to be a significant step for KB Kookmin Bank in expanding its global financial services.

Multilingual Service Expansion

KB Kookmin Bank currently provides multilingual services in 9 languages. With the addition of Indonesian, it will now offer services in a total of 10 languages. This reflects KB Kookmin Bank's efforts to support foreigners living in Korea so that they can use financial services more conveniently. The addition of Indonesian language services is expected to make it easier for Indonesian expatriate workers and residents to use financial services.

Indonesian Language Service Content

With the implementation of this service, customers who use Indonesian can use △account and transaction history inquiry △exchange rate inquiry △designation of foreign exchange bank application △overseas remittance menu, etc. in Indonesian. In particular, the overseas remittance function can be conveniently used through mobile devices 24 hours a day, 365 days a year without visiting a branch, which is expected to provide great convenience to Indonesian customers. This will minimize the inconvenience that Indonesian workers experience when remitting money to their families.

Expanded Support for Foreign Customers

KB Kookmin Bank operates 8 foreign worker-only foreign exchange remittance centers, which are available to customers even on weekends. In addition, from June this year, foreign customers who had not previously transacted can conduct various financial transactions non-face-to-face through KB Star Banking, including △opening a deposit and withdrawal account △subscribing to KB Star Banking △issuing a KB National Certificate. These changes demonstrate KB Kookmin Bank's commitment to strengthening financial services for foreign customers in both face-to-face and non-face-to-face channels.

Global Financial Service Expansion

The addition of Indonesian language services is expected to play a major role in KB Kookmin Bank's expansion of global financial services. By making it easier for Indonesian expatriate workers and residents living in Korea to use financial services, KB Kookmin Bank has been able to further strengthen its global customer base. In addition, this will greatly help KB Kookmin Bank to become a trusted financial partner for customers of various nationalities in Korea.

Future Plans

KB Kookmin Bank plans to continue expanding a variety of services for global customers in the future. This will provide support for foreign workers and residents so that they can use financial services more easily. In addition, by providing financial services in various languages, we will enhance the convenience of global customers and help make their lives in Korea more comfortable.
The addition of Indonesian language services will be an important step for KB Kookmin Bank in expanding its global financial services. By making it easier for foreign workers and residents living in Korea to use financial services, KB Kookmin Bank is expected to further strengthen its global customer base.

※ This article is based on a corporate press release and is a cleaner version of the original article.